Phonefinder Privacy Notice

Phonefinder Privacy Notice

Last updated 12 June 2026

This Privacy Notice explains how Phonefinder collects, uses, and protects your personal information. It outlines what data is gathered, how it is used for marketing and service delivery, and your rights to opt out or request updates. The Notice should be read alongside our Terms and Conditions.

This Privacy Notice (“the Notice”) governs the Phonefinder services. It has been put in place to give you assurance and peace of mind about how we protect and use your information. Please read it with our Terms and Conditions.

About This Privacy Notice

We may update this Notice periodically. Please review our website for the latest version. If you have questions or concerns you may contact us at at info@phonefinder.co.za.

About This Service

Phonefinder (Pty) Ltd (“Phonefinder”) is a lead generation company. We connect subscribers with deals and offers directly on their phones. By subscribing, you agree to this Notice and our Terms and Conditions.

For purposes of this Privacy Notice, references to "Phonefinder", "we", "us" or "our" include Phonefinder, 3 Way Marketing (Pty) Ltd, 3Way Group (Pty) Ltd and all companies directly or indirectly owned or controlled by 3Way Group from time to time (collectively, “the 3Way Group").

As a subscriber, Phonefinder, the 3Way Group and trusted partners may send you marketing material across industries such as telecoms, finance, automotive, retail, education, and more - via SMS, WhatsApp, AVM, telemarketing, and other channels.

Legal Age And Capacity

  • You must have legal capacity to contract with us.
  • You may not use the service if prohibited by law in your country.
  • If underage, you require guardian or parental consent.

Personal Information We May Collect

We may collect details such as:

  • Your name, contact information, and ID number.
  • Monthly income bracket and demographic data.
  • Product/service preferences and opt-in choices.
  • Information about your interests, location, and use of our services.

What We Do With Your Information

  • Provide requested goods/services and notify you of changes;
  • Conduct credit scoring or vetting;
  • Send marketing communications (SMS, email, WhatsApp, calls);
  • Improve our services, update records, and maintain internal records;
  • Assist with crime detection, competitions, and customer care;
  • Evaluate marketing effectiveness and conduct research;
  • Match you with products, services, deals and offers that may be relevant to you; and
  • Share your information with other companies within the 3Way Group and with trusted third-party product and service providers for the purposes described in this Notice.

Direct Marketing

We may send you promotional offers. By providing your information and subscribing to Phonefinder, you consent to receiving direct marketing communications from Phonefinder, the 3Way Group and trusted third-party providers regarding products and services that may be relevant to you.

You can opt out at any time using unsubscribe options or by registering on the National Do Not Contact List.

Personal Information Collected Automatically

We may automatically collect details such as IP address, location, cookie data, and browsing behaviour. Aggregate insights may be shared with clients to improve services.

Consent To Collect From External Sources

We may supplement your information from external sources (e.g. credit bureaus) to ensure accuracy and to match you with relevant offers.

Security

We implement organisational and technological safeguards to protect your information from unauthorised access or disclosure.

Cookies

Cookies help personalise and improve your browsing experience. You may accept or decline them in your browser settings. Declining cookies may limit site functionality.

Sharing Your Information

We will not sell your personal information. We may, however, share your personal information:

  • with other companies within the 3Way Group;
  • with third-party product and service providers, lead buyers, marketing partners, credit bureaus and other trusted partners for purposes including product matching, lead fulfilment, marketing, credit vetting, affordability assessments and service delivery;
  • with your consent;
  • where required by law; or
  • where necessary for legitimate business interests or service delivery.

Credit Bureau and Data Enrichment

To enable us and our partners to provide you with relevant deals and offers, your personal information may be verified, enriched, scored or assessed using information obtained from accredited credit bureaus and other lawful third-party sources. By subscribing, you consent to such processing and to the sharing of your information with accredited credit bureaus and relevant third-party providers for these purposes.

Accessing and Updating Your Information

You can request corrections or updates by emailing info@phonefinder.co.za. We will update records promptly.

Keeping Your Personal Information

We may retain your information for ongoing service delivery and lawful purposes. You may request deletion by emailing info@phonefinder.co.za.

Summary

  • We collect and use your data to provide services and relevant offers.
  • You can opt out of direct marketing at any time.
  • Your data is protected and only shared with partners or when required by law.
  • Contact us to access, correct, or request deletion of your information.
WE COMPARE. YOU SAVE.

How Phonefinder works

Finding your perfect phone contract takes less than 2 minutes.

1
2
3
4

Browse Deals

We list every deal from leading SA networks and brands.

Apply for your deal

A skilled sales agent will call you back with the next steps.

Credit Check

Your agent will recommend the best available deals for your affordability.

Free delivery

Once approved, your new phone is delivered straight to your door.

1

Browse Deals

We list every deal from leading SA networks and brands.

2

Apply for your deal

A skilled sales agent will call you back with the next steps.

3

Credit Check

Your agent will recommend the best available deals for your affordability.

4

Free delivery

Once approved, your new phone is delivered straight to your door.

What if I'm declined?

It happens — and it's not the end of the road.

There are still great options available

A declined application often comes down to affordability or credit score. FindBetter can help you with managing your money, dealing with debt, or improving your credit score.