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Privacy Notice

This Privacy Notice (“The Notice”) govern the Phonefinder services (in this Notice we refer to ourselves as ‘we’, ‘us’ or ‘our’) and has been put in place to give you the assurance and peace of mind regarding how we go about using and protecting your information. It must be read in conjunction with our Terms and Conditions that you can find on our website here

We will explain how our organisation uses the personal and special personal information (“Information) we collect from you when you make use of the Phonefinder Platform and/or the Service(s). It also gives you our details in case you want to contact us and query any issues that you may have.

ABOUT THIS PRIVACY NOTICE

This Notice is effective from 25 August 2020.

You should check this Notice from time to time to ensure that you are happy with it, as we may change this Notice by updating it. 

If you have any questions about this Notice or do not agree with it, please contact us by visiting our website before accessing or using the Service. You can also contact us at info@phonefinder.co.za

ABOUT THIS SERVICE

Phonefinder (Pty) Ltd ("we, us, our”) is a lead generation company.  Phonefinder connects its subscribers to deals and offers directly on their phones, making it easy and convenient to find the best and most relevant offers in a simple and convenient way.   By subscribing to Phonefinder you agree to our terms and conditions and this Privacy Notice.

As a subscriber of Phonefinder, we will send you marketing material, or connect you with our 3rd Party Providers to keep you updated and informed about deals and offers in the cell phone, telecommunications, financial services, automotive, mobile subscription, loans, debt management, groceries, retail, charities, education, health, legal, lifestyle industries and much more.   These offers constitute our “Services” and will be brought to you directly via various communications channels such as our website, SMS, AVM, whatsapp, telemarketing.

‘3rd Party Provider’ means any one or more third party product or service providers that we will put in touch with you to offer you goods or services that you may be interested in. 

You agree to provide accurate, truthful, and current information, and not to impersonate or misrepresent any person or entity, or falsely state or otherwise misrepresent your affiliation with anyone or anything. Failure to adhere to this requirement will entitle the Company, among other things, to terminate your use of the Phonefinder Platform and/or the Service(s).

LEGAL AGE AND CAPACITY

You may not use the Service and may not accept this Notice if you -
lack the legal capacity to enter into a binding contract with us;
are a person who is not permitted to access or use this Service under the laws of the country in which you are resident or from which you access the Service; or
require the consent of a guardian or parent to competently agree to this Notice and have failed to obtain that consent.

By using the Service and/or content made available to you through the Service (“Content”) you represent and warrant that you are of full legal age, or are emancipated or have your guardian’s consent to enter into a contract being our terms and condition and this Notice.

PERSONAL INFORMATION WE MAY COLLECT FROM YOU

We may collect the following information:
any information which you are asked for when registering to use or when otherwise using the Service;
a list of the products, services you indicate an interest in or have made use of;
your name and contact information, including email address and location;
identifier such as your identity number;
your monthly income bracket;
information relating to your use of our customers’ products and services;
indications that you have opted-in to receive communications;
information regarding your personal or professional interests, demographics, income, age, location, experiences with our products and contact preferences in order to provide you with further correspondence about our products and services.

You supply your personal information to us voluntarily.  However, failure to provide us with the required personal information may result in you not being able to access the Service provided.

WHAT DO WE DO WITH YOUR INFORMATION 

We use this information to provide you with a better service, and in particular for the following reasons:
providing information about goods and/or services you have requested and notifying you about important changes or developments to these goods and/or services;
Put you in touch with our 3rd Party Providers;
Conduct a credit scoring and / or credit vetting process;
enrich your information with credit and other information in order to be able to bring you relevant deals and offers that you potentially qualify for;
sending you marketing communications (SMS, E-mail, AVM, WhatsApp, Telephonic Calls) with the latest specials, deals and promotions in various industries, such as financial services, insurance, motor warranty, loans, phones etc;
deliver targeted advertising, marketing or information to you based on your preferences and profile compiled while using our services 
to follow up as part of our customer care procedures;
updating our records about you;
internal record keeping;
administering offers;
to improve our products and services;
crime detection, prevention and prosecution;
competitions and other promotions;
evaluating the effectiveness of our marketing and for research, training and statistical analysis with the aim of improving our services;
making our Service easier for you to use and providing you with access to certain parts of the Service; and
to contact you for market research purposes.

At the time you provide us with any information in response to a request from us, our request will provide you with specific information as to how we will use such information.

Other than for the direct marketing purposes referred to below, we may contact you by e-mail, phone, sms in relation to the purposes set out in this section and by providing such information you are deemed to have agreed to us contacting you by these methods of communication. We will continue to contact you by way of such methods until you advise us in writing you no longer wish to be contacted by certain methods. 

We will not pass your details to anyone else (other than on the basis set out below and in accordance with appropriate disclosure requirements we may be subject to).

DIRECT MARKETING

As a subscriber of Phonefinder, our Services to you include ensuring we keep you informed about new products, promotions, special offers and other information, which we think you may find interesting. This marketing material will include special offers and deals sent by us or our 3rd Party Providers. 

You may opt-out of our direct marketing campaigns at any time, at which point we will not send you any direct marketing material related to a specific service or associated campaign.

As a subscriber you agree that we may send you such marketing communications by various social media and electronic communication channels, including, but not limited to SMS, E-mail, AVM and Telephonic Calls.

Should you decide to opt out of all or any direct marketing received from us, you can register on the national do not contact list which can be found on www.dmasa.org. Please keep in mind however, in the event that you apply for us to contact you again after your have registered with the DMASA we will give effect to your specific request for us to contact you.

PERSONAL INFORMATION WE COLLECT AUTOMATICALLY

When you use the Service, we automatically receive and record information on our server logs from your browser or mobile platform, including your location, IP address, cookie information, and the page you requested.

We mostly uses this data in aggregate form and we may provide this aggregate information to our clients about how our customers collectively use the Service, so that our clients may also understand how you make use of the Service.

CONSENT TO COLLECT FROM EXTERNAL SOURCES

You agree to allow us to collect further information about you from external sources, including credit bureaus and our affiliates for the sole purpose of ensuring that our aggregated data is accurate, up to date and to enable us to bring you (directly or indirectly), deals and offers that are relevant to you and that you may qualify for.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place appropriate organizational and technological measures to safeguard and secure the information we collect about you. 

COOKIES

As we mentioned above, we use cookies on our web based Services. Cookies are files that store information on your hard drive or browser that means that our Service can recognize that you have visited our Service before. They make it easier for you to maintain your preferences on the Service, and by seeing how you use the Service, we can tailor the Service around your preferences and measure usability of the Service. 

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a Web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Web site, the information you previously provided can be retrieved, so you can easily use the site's features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you are using Internet Explorer, search for “Cookies” in the Help menu to find detailed instructions. If you choose to decline cookies, you may not be able to use interactive features of this or other Web sites that depend on cookies.

SHARING YOUR INFORMATION

We will not transfer, disclose, sell, distribute or lease your personal information to third parties other than on the following basis:

where we have your consent as indicated on our terms and conditions;
where we are required to do so by law;
where it is deemed by us to be in our legitimate interest;
where it is needed by our agents, advisors or others involved in running accounts and services for you or in undertaking activities linked to the operation of such services or accounts on our behalf; or
where the transfer or disclosure would otherwise be in compliance with legal requirements, we are subject to including, but not limited to, statute or regulation.

Phonefinder occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, packaging, mailing, and delivering prizes, answering customer questions about products and services, and sending information about our products, special offers, and other new services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.

You warrant that all information (including personal and special information) that you provide to us will be correct. You acknowledge that we may verify your identity and your personal information through an automated email verification process and/or with third party service providers.

ACCESSING YOUR PERSONAL INFORMATION

If you think any information we have about you is incorrect or incomplete, please contact us at info@phonefinder.co.za, in writing, as soon as possible. We will correct or update any information as soon as possible.

KEEPING YOUR PERSONAL INFORMATION

You agree to allow us to keep your personal information after we have finished processing it for its original purpose. You further agree that we can further process your personal information in the future for the purposes mentioned in our terms and conditions and this Notice, without needing to notify you. You can ask us to delete any information we have of you by making a request in writing to us at info@phonefinder.co.za.