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Cell C Customer Care

We are here to help

Phonefinder is here to get you connected, which is why we recommend that you first mail us with your query so that our staff can assist you.

Some questions however may be out of our expertise, in that case there is no one better to help than a Cell C customer care assistant.

Cell C Customer Care Helpline

CALL 135 (From a Cell C phone. Free call)

CALL 084 135 (From any other phone. Standard call rates apply. Calls made from any other Network or Telkom line will be charged for at normal rates)

Available 24 hours a day, including public holidays.
Technical support available: 084 1555555
Monday to Friday: 7am - 11pm;
Saturday, Sunday and Public Holidays: 7am - 11pm

How to Activate your Cell C SIM Card

Your SIM card will be activated automatically within 24 to 48 hours after delivery. You will receive a confirmation SMS once your SIM has been activated. Please note that this is not applicable on weekends. For example, your SIM will not be activated on Saturday or Sunday if you received it on Friday.ย 

Useful Cell C USSD Codes

Master Menu


Check Balance


Load airtime voucher


Request airtime from another Cell C user


Transfer airtime to another Cell C user


Request your own mobile number


Convert airtime to data bundles


Please Call Me

*111*mobile number#

Personalise โ€œPlease Call Meโ€


Block a lost SIM


How to block/check subscriptions