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MTN Customer Care


We are here to help

Phonefinder is here to get you connected, which is why we recommend that you first mail us with your query so that our staff can assist you.ย 


Some questions however may be out of our expertise, in that case there is no one better to help than an MTN customer care assistant.

MTN Customer Care Helpline

CALL 135 (From a MTN phone. Free call)

CALL 083 135 (From any other phone. Standard call rates apply. Calls made from any other Network or Telkom line will be charged for at normal rates)


Available 24 hours a day, including public holidays.

How to Activate your MTN SIM Card

Your SIM card will be activated automatically within 24 to 48 hours after delivery. You will receive a confirmation SMS once your SIM has been activated. Please note that this is not applicable on weekends. For example, your SIM will not be activated on Saturday or Sunday if you received it on Friday.ย 

Useful MTN USSD Codes

Master Menu

*141*0#

Check Balances

*141#

Buy Airtime/Data

*141*2#

Load Airtime/Data

*141*recharge PIN#

Request your own mobile number

*123*888#

Request Airtime from Another User

*141*6328*mobile number#

Transfer Airtime to Another User

*141*6328*mobile number*amount of airtime#

Please Call Me

*121*mobile number#

Manageย 

*141*5#

MTN Eazi Recharge

*141*10#