Telkom Customer Care

Phonefinder is here to get you connected, which is why we recommend that you first mail us with your query so that our staff can assist you.

Email us on [email protected] 

Some questions however may be out of our expertise, in that case there is no one better to help than a Telkom customer care assistant.

Telkom Customer Care

CALL 081180 (From a Telkom line. Free call. From any other phone. Standard call rates apply. Calls made from any other Network or Telkom line will be charged for at normal rates)

Available Monday to Friday 08H00-17H00, and 08H00-13H00 on Saturdays.

How to Activate your Telkom SIM card

Your SIM card will be activated automatically within 24 to 48 hours after delivery. You will receive a confirmation SMS once your SIM has been activated. Please note that this is not applicable on weekends. For example, your SIM will not be activated on Saturday or Sunday if you received it on Friday. 

Useful Telkom Numbers

Master Menu

*180#

Check Balance

*188#

Buy Airtime/Data

*180#

Request your own mobile number

*1#

Please Call Me

*140*mobile number#