Vodacom Customer Care


We are here to help

Vodacom Customer Care
Phonefinder is here to get you connected, which is why we recommend that you first mail us with your query so that our staff can assist you. 

Email us on [email protected]

Some questions however may be out of our expertise, in that case there is no one better to help than a Vodacom customer care assistant.

Vodacom Customer Care Helpline

CALL 082 135 (Free from a Vodacom line. Standard rates apply from any other phone)

Available Monday to Friday 08H00-17H00, and 08H00-13H00 on Saturdays.

How to Activate your Vodacom SIM Card

Your SIM card will be activated automatically within 24 to 48 hours after delivery. You will receive a confirmation SMS once your SIM has been activated. Please note that this is not applicable on weekends. For example, your SIM will not be activated on Saturday or Sunday if you received it on Friday. 

Useful Vodacom USSD Codes

My Vodacom Services

*111#

Check Balances

(Pre-paid) *100#

(Contract) *111*502#

Recharge Pre-paid Account

*100*01*RechargePIN#

Please Call Me

*140*mobile number#

Please Recharge Me

*140*02*mobile number#

Request your own mobile number

*111*501#

Data Bundle Transfer (Pre-paid)

*111*1002#

Transfer Airtime to Another User

*111*072#

Airtime Advance

*111*082#