Cell C Customer Care
We are here to help
Phonefinder is here to get you connected, which is why we recommend that you first mail us with your query so that our staff can assist you.
Email us on [email protected]
Some questions however may be out of our expertise, in that case there is no one better to help than a Cell C customer care assistant.
Cell C Customer Care Helpline
CALL 135 (From a Cell C phone. Free call)
CALL 084 135 (From any other phone. Standard call rates apply. Calls made from any other Network or Telkom line will be charged for at normal rates)
Available 24 hours a day, including public holidays.
Technical support available: 084 1555555
Monday to Friday: 7am - 11pm;
Saturday, Sunday and Public Holidays: 7am - 11pm
How to Activate your Cell C SIM Card
Your SIM card will be activated automatically within 24 to 48 hours after delivery. You will receive a confirmation SMS once your SIM has been activated. Please note that this is not applicable on weekends. For example, your SIM will not be activated on Saturday or Sunday if you received it on Friday.
Useful Cell C USSD Codes
Master Menu | *147# |
Check Balance | *101# |
Load airtime voucher | *102*PIN# |
Request airtime from another Cell C user | *102*3# |
Transfer airtime to another Cell C user | *102*2# |
Request your own mobile number | *147# |
Convert airtime to data bundles | *147*4# |
Please Call Me | *111*mobile number# |
Personalise “Please Call Me” | *111*1# |
Block a lost SIM | *147*6# |
How to block/check subscriptions | *133*1# |
