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Phonefinder is a Network comparison website that gives the consumer the choice of all Networks and deals on mobile voice & data, and Fibre. 

Once you have successfully qualified and received your SIM card and device, you can contact your specific Service Provider for assistance. 
Phonefinder does not have your bank details and does therefore not debit your account or have any of your mobile account details on hand. It is for this reason that any service-related matter with your SIM and/or device must be directed to your Service Provider, as this is who you have agree to contract with.